Shipping Policy

Processing Time

Orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Estimated Shipping Time

Standard shipping typically takes 7–30 business days, depending on your location. While we strive to deliver every order on time, delays may occur due to customs, weather, holidays, or carrier issues that are outside of our control.

Orders Delayed Beyond 30 Days

If your order has not been delivered within 30 days from the shipping date, you may contact our support team to request a refund.

If a refund is approved and the package is later delivered, you must contact us before opening or using the product. We will let you know whether to:

• Keep the item at no additional cost, or

• Return it using the return instructions we provide.

Please do not return any items without contacting us first, as unauthorized returns may not be accepted.

Incorrect Shipping Information

Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders shipped to an incorrect address entered by the customer.

Lost or Damaged Orders

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. Include your order number and photos of any damage so we can help resolve the issue.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact our customer support team. We're committed to making your shopping experience as smooth as possible.